We strongly recommend that you polish your jewelry no more than once a year in order to avoid polishing wear. 

When your jewellery is professionally polished too often, it can shorten the life span of your items, for this reason we would suggest not brush polishing your jewellery more than once a year, especially your rings.

Authentic MINAS Jewelry and design objects always come with the iconic MINAS signature.

If you are unsure of the authenticity of your jewelry piece please contact us at getintouch@minas-designs.com

Oxidized Silver finished jewelry

Oxidized sterling silver will slowly fade with use over time, this is a desired look for our long time, loyal customers. All Minas jewelry come with a lifetime guarantee which includes re-oxidization at no additional cost.

The oxidization process we follow is unique to our studio, and so we strongly advise that re-oxidization only happens through one of our locations as to avoid an inferior finish.

Life time guarantee

Every MINAS Jewelry piece comes with a life time guarantee. As part of the Guarantee we offer free of charge a polishing and re-oxidization service through our stores. Alternatively you can contact our Athens Flag ship store at 0030 2106233577 at any time between 10:00 – 15:30 Monday through Saturday for additional assistance. Additionally you can contact MINAS at getintouch@minas-designs.com

Customers located outside of Greece or that have difficulty visiting one of our locations can contact our Flag Ship store. Customers can ship their items to our store with a shipping cost.

Resizing 

Minas rings and bracelets have a unique fluid shape that characterizes them, because of this we offer free of charge our resizing services. This applies to all silver and oxidized silver rings and bracelets. In the case of gold jewelry pieces a cost may incur for the enlargement of the size.

Damaged items

The life time guarantee covers the repair of all light damages, such as scratch removal and other signs of use. In the case of severe damage and or wear a cost be incurred for the repair.

Neoprene rubber repair

In the case of repair or replacement of the neoprene rubber for bracelets and chokers the Life time guarantee does not cover the replacement. For additional information on the costs please contact the flag ship store at 0030 2106233577.

Damaged painted jewelry

The life time guarantee does not cover the cost of repair and repainting.

Silver care 

We recommend you use a polishing cloth to remove mild tarnishing marks in conjunction with silver tarnish removal products such as SILVO for heavier tarnishing.

Use a small piece of cotton to apply the tarnish removal cream by rubbing the silver in small circular motions. Once the tarnish has been removed rinse the silver item in water and wash your hands thoroughly and dry them well.

Do not use tooth paste to polish your jewellery, toothpaste can cause scratches and damage to silver and gold alike.

Life time guarantee

Every MINAS Jewellry piece comes with a life time guarantee. As part of the Guarantee we offer free of charge a polishing and re-oxidization service through our stores. Alternatively you can contact our Athens Flag ship store at 0030 2106233577 at any time between 10:00 – 15:30 Monday through Saturday for additional assistance. Additionally you can contact MINAS at getintouch@minas-designs.com

Customers located outside of Greece or that have difficulty visiting one of our locations can contact our Flag Ship store. Customers can ship their items to our store with a shipping cost.

We strongly recommend that you polish your jewelry no more than once a year in order to avoid polishing wear.

Silver care & repairs

Minas prides itself on the care and attention to detail. Every Minas item comes with a lifetime guarantee, but customers may wish to tend to their jewellery themselves. With these individuals in mind, we conceived the following guide to silver care and repair.

Silver (Ag) is a precious metal known for its shiny and distinct look. Similar to most metals silver will tarnish over time. Part of the natural beauty of silver is it’s tarnish This will show up as a discoloration that may eventually turn into blue/black. This will usually occur on the points of the jewellery that come in contact with the silver irritant or skin, or on parts of the jewellery that are difficult to clean.

What is tarnish?

Tarnish occurs when silver comes in to contact with Hydrogen sulphide (H2S) and Sulphur Dioxide (SO2) in the air or its immediate surroundings.

The speed at which sterling silver tarnishes can be affected by it’s general surroundings and environment.

Factors include, but are not limited to:
humidity, pollution, the Ph level of your skin and sweat, any chemicals you come in to contact with as well the food and water you may consume.

In the production of sterling silver copper is used, copper produces its own tarnish which may contribute to the discoloration of the sterling silver.

We would recommend as general guideline to avoid coming in to contact with the following as they can tarnish your Sterling silver items.

• Smoke
• Solvents
• Some paints
• Perfumes
• Hand creams
• Foods with high salt count
• Vinegar
• Detergents that include phosphates
• Acetone

We strongly recommend that you polish your jewelry no more than once a year in order to avoid polishing wear.

In store pick up

We offer an in store pick up option for all orders, when placing an order online we offer an option for in store pick up instead of standard delivery.

Please select the in store pick up as the delivery option.

Minas Designs offers a wide range of thoughtful and timeless gift ideas, suitable for many occasions such as weddings, baptisms, anniversaries, business gifts, or customer loyalty programs.
For further information, please contact us by email at: getintouch@minas-designs.com or by telephone at: +30 210 6233577.

Cash on delivery

Pay for your order upon delivery, directly at your doorstep. Available only within Greece.

Bank transfer

Complete your payment by depositing the amount directly into our bank account.

MINAS DESIGNS E.E.

EUROBANK   GR2402600260000960202274129
ALPHA BANK  GR3901401370137002002022622

*Once you have made your deposit, send us the copy of the bank payment order to getintouch@minas-designs.com, writing your order ID so that it can be easily and quickly identified.

Debit or Credit Card

You can pay for your order with any debit or credit card VISA, Mastercard and Diners.

Paypal

All you need is your username and password to make your purchases with speed, reliability and security.

Stripe

Pay easily and securely through Stripe, using your preferred credit or debit card. Stripe ensures a seamless and protected checkout experience.

Apple Pay

For a fast and convenient checkout, you can also complete your purchase using Apple Pay on supported devices.

All payments made using the card are processed through the electronic payment platform of “Nexi XPay” of Nexi Payments Greece
S.A. and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Minas Designs prides itself on its exceptional quality standards and meticulous craftsmanship, with every design handcrafted in-house.
Please allow up to 4 business days for the dispatch of most jewelry pieces.
However, due to the complexity and the level of detail in certain designs, some pieces may require up to 10 business days before dispatch.

Shipping Options
European Union Orders

• All shipments (excluding Greece) are sent via DHL.
• All orders are processed with our Black Box gift option.
• Shipping charges (incl. VAT):
  • €100 for orders shipped via DHL within the EU.
  • €15 for orders shipped via standard signed-for mail within the EU.
• Free shipping may be offered during special campaigns or for larger custom projects.
• Shipping charges are clearly listed at checkout and included in your order confirmation email.

Rest of the World and USA

• All shipments are sent via DHL.
• All orders are processed with our Black Box gift option.
• Shipping charges:
  • €100 for orders shipped via DHL.
  • €20 for orders shipped via standard signed-for mail.

Orders Within Greece

• Orders are sent via our standard courier service at a flat rate of €7.
• Cash on delivery is available through our courier service.

Delivery Times

• Delivery within the EU and Greece: 1–2 business days (when the item is in stock).
• Delivery to the rest of the world: 2–3 business days via DHL (when the item is in stock).
• For orders shipped via standard signed-for post, delivery takes approximately 4–10 business days.

Please note: Minas Designs cannot guarantee exact delivery times due to varying local delivery conditions.

• If the item you ordered is not in stock, we will contact you by phone or email to arrange alternatives.

Once your order has been dispatched, you will receive an email with your tracking number. You can follow your shipment at:
DHL Tracking
(Please allow up to 24 hours for tracking information to update in the system.)

Delivery Time & Tracking

Orders are typically delivered within 1–2 business days within the EU and Greece, and 2–3 business days for the rest of the world, provided the item is in stock.
For shipments sent via standard signed-for post, delivery times range between 4–10 business days*.

Please note: While we do our best to ensure timely delivery, local delivery conditions may vary. Minas Designs cannot guarantee exact delivery times at the customer’s or recipient’s address.

If the product you ordered is not in stock at the time of purchase, we will contact you by phone or email to discuss alternative arrangements.

Once your order is dispatched, you will receive an email with your tracking number, allowing you to follow your parcel via DHL: Track Your Order

Tracking information may take up to 24 hours to appear in the DHL system.

Easy Returns

We’ve made returns and exchanges simple:

1. Email Customer Service at getintouch@minas-designs.com with the subject line:
   “Return/Exchange of order number XXXXXXXXX”
   (Replace the Xs with your actual order number, found in your Order Confirmation.)
2. Complete the return form included in your package and enclose it with your returned item.
   Don’t forget to write your order number, so we can locate your order and process the return efficiently.

Once we receive your return, we will refund the amount paid minus a return fee of €30 to the credit card or PayPal account used for the original purchase.

All authentic MINAS jewelry and design objects bear the iconic MINAS signature — a hallmark of our dedication to exceptional craftsmanship, originality, and quality. This signature is a fundamental part of each piece, symbolizing the heritage and design philosophy that define the MINAS legacy.

Our signature is not only a mark of authenticity, but also a tribute to the vision and precision of Minas himself. Whether it’s a fine jewelry piece or a handcrafted design object, the presence of the MINAS signature ensures that your item has been thoughtfully created and meticulously finished in our workshop.

If you have acquired a piece and are unsure of its authenticity, we strongly encourage you to reach out to us. Please email getintouch@minas-designs.com with clear photos and any details you may have regarding the item. Our team will gladly verify its authenticity and provide you with any additional information you may need.

We take counterfeiting seriously and are committed to protecting our clients and the integrity of the MINAS brand.